Conceptualizing the Ontological Framework for Service Dominant Logic for Islamic Banking and Finance

The importance of Islamic banking and finance (IBF) has been widely accepted by not only Muslims but also non-Muslims, and many conventional banking have opened their Islamic banking window, partly because, the objective of Islamic Banking is to enjoin good and bring welfare to the people in addition to gain profit. The aim of our research is to explore the social value dimension and document extraction system of IBF. Many empirical works about IBF have already carried out and been shared. The fundamental aim should now be at capturing the structured representation of the documents instead of only keyword retrieval related to the statements. This paper describes the ontological framework that conceptualizes the service dominant logic for IBF. Two main ontologies are proposed: the service dominant logic components ontology and the IBF ontology to mold the relationship between service science and financial service for the purpose of measuring the social values and impacts of IBF. We obtained these ontologies by following the mapping of research results from the banking sector in Malaysia. The ontological framework has been designed as a framework leading to a model for resource integration enabling the mechanism of value co-creation in IBF from the view of social science, taking advantage of ontologies as the formal declaration and knowledge representation model. It provides a foundation upon which a machine understandable knowledge can be obtained. In this work, we present an ontology-based approach to enhance the effectiveness of a retrieval system with first, and the consideration for big data analytics in future. ______________________________________________________________________________